Knowledge Work Maturity Modeler
Type of organization
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Law Firm
Other Professional Services Firm
Corporate
Other
Region
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Africa
Asia
Eastern Europe
Northern Europe
Southern Europe
North America
Latin America
Oceania
Size of your organization
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1-50
51-100
101-250
251-999
1000+
There is a clear career/growth path for me at my company
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
We share customer understanding with all employees (e.g., distribute documentation, conduct training sessions)
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
My company has developed global/regional/local customer personas with cultural variances and makes these available to employees
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
There are regular cross-training opportunities to learn skills outside of my specific role
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
Experts in this company help me learn how to apply my own knowledge to problem solve better
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
We have best practices for interpreting our data
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
There are AI functionalities in the systems I use
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
My company's best practices are considered when automating tasks or implementing AI
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
My company provides training in AI ethics
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
My work is valued in my company
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
My differences are recognized as strengths
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
I am valued in my company
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
My company actively helps develop its staff
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
My company is able to efficiently outsource tasks
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
The business centers here communicate well with one another
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
Intuition is valued here
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
Experts speak to each other here
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
My company uses preserved knowledge to improve business outcomes
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
Productivity and security are well balanced in my company so that security doesn't get in my way
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No
Yes
My company mandates regular security training
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No
Yes
Our entire company is aware of cybersecurity best practices
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No
Yes
We audit our external communications for bias
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
We ask knowledge workers to help us define what success looks like before kicking projects off
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
We audit our algorithms for bias
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
I am able to pull up the most up-to-date information on a client quickly (e.g., while on a phone call)
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Strongly disagree
Disagree
Neither agree or disagree
Agree
Strongly agree
The technology I use at work is as up-to-date, or newer, than the technology I use at home
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No
Yes
I am able to influence which devices my company supplies me with
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No
Yes
Knowledge workers are given safeguarded focus time in which they are not expected to immediately respond to communication
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No
Yes
The leadership team at my company encourages the development of innovative strategies and is okay that some will fail
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No
Yes
There is no incentive tied to using or adding to the knowledge bank
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No
Yes
There is an incentive factored into my compensation (e.g., quarterly bonus, annual merit increase)
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No
Yes
There is a regularly scheduled incentive that is not part of my regular compensation (e.g., salary, commission, bonus)
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No
Yes
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